IIG India’s Jewellery Retail Sales Management course blends real-world retail psychology with practical jewellery knowledge. Learn to decode customer behaviour, tell compelling product stories, handle high-value purchases and apply upselling and cross-selling strategies. The 40-hour program covers brand positioning, pricing, visual merchandising, inventory management and store management, with role plays and practical projects. Taught by Gunjan Sapra, COO and Head of Jewellery Design at IIG, with 25+ years of experience. Available offline and online, with certification.